Live Chat

Frequently Asked Questions

1. I can’t login to the Web App, what do I do?
2. Where can I consult the program agenda?
3. How do I access a live session?
4. How do I start Zoom?
5. How do I ask the speaker a question during a live session?
6. Can I chat with other participants in Zoom during a session?
7. How does the Chat at the Help Desk work?
8. Do I need to check-in daily in order to get my CME credits?
9. How do I get my certificate for live attendance?
10. How many Credits can I claim by attending the Refresher Course?
11. How do I complete my speaker evaluations?
12. When and how do I have to complete the global evaluation form?
13. How do I message another attendee?
14. Where can I update my privacy setting?
15. I don’t want other attendees to email me, what do I do?
16. I am attending Dr. Dubord’s CBT workshops. Who do I contact if I have any questions about his program?
17. Where can I update the information that’s displayed in my profile in the attendee list?
18. How can I learn more about a speaker?
19. Can I take notes in the Web App?
20. Who do I contact if I have any questions that are not answered in this FAQ?
21. When does the on-demand / self-learning version of the Course take place?
If you have any questions, please consult our Help Desk.
There you’ll find answers to all FAQs and in the Live Chat we’ll answer any other questions.
© 2023 McGill Family Physician Refresher Course